Your satisfaction is very important to us. You may return eligible products within 30 days of the date of purchase.
- Returned products will be refunded to the original payment method.
- The following products are not eligible for return:
- cut leather cord
- strands of beads that have been cut apart (please inspect your bead strand and decide whether you want to keep them BEFORE cutting the strand apart)
- partially used products of any kind, including partial bead strands, etc.
Broken, Defective or Incorrect Items
If you receive any items that are broken, defective, or incorrect, please email us as soon as possible. Replacements will be shipped out immediately.
Depending on the circumstance, you may be asked to return the broken, defective, or incorrect item.